Testimonials and Reviews 216-262-2224

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Angie's List Magazine   Best Cleveland Contractors of 2011 Date Published: Dec 20 2011  Joe's Lock & Key | Cleveland  Laura S of Cleveland Heights says she doesn't like being on a first-name basis with contractors because that means they're returning to fix problems. But she makes an exception for seven-time Super Service Award winner Joe Fradette.  "He never has to come back, because what he does, he does right," says Laura, who's hired the locksmith for several jobs.  Fradette, owner of Joe's Lock & Key, returns as a Northeast Ohio Best Contractor for the third straight year. He says he got his start as a stock boy for another lock company in 1989, teaching himself the basics by examining lock parts.  "My motto is: Do what I say and say what I do," he says. "I don't try to sell people things they don't need. Things are hard right now, and people don't want to throw money out when it's not necessary."  Johnnie R of Cleveland says he called Fradette to replace deadbolts, but Fradette told him he simply needed the deadbolts rekeyed. "That told me Joe was an honest businessman," Johnnie says.  Fradette, whose work doesn't require a license in Ohio, keeps old parts for reuse and recycles everything. Members say he's friendly with children and pets.